Privacy Policy


Privacy Policy
Arfon 6 Outdoors Ltd (including Arfon 6 Training)  Privacy Policy

Arfon 6 Outdoors Ltd provides outdoor training, guided walks and first aid training. Arfon 6 Training a subsidiary company of Arfon 6 Outdoors Ltd provides training courses related to welfare, housing management and fraud/counter/fraud.

This privacy policy explains how we use any personal information that we collect and use in out business activities about you when you contact us through the website, via email or telephone; buy a product or service; and/or consent to receive marketing information about us, our products or services.

Personal information is data which, by itself or with other data available to us can be used to identify you.

What information do we collect about you?

We collect information about you when you contact us or place an order for our products or services. We also collect information when you voluntarily provide customer feedback.

  • Purchasing a course through our website
Your name, address and email address is collected if you purchase a course from our website.  We may ask you for your bank details (sort code and account number) should you request a refund for a booking cancellation.  You have the right to refuse to provide this information.

  • Training  Courses:
When you book onto one of our courses we will ask you for certain pieces of personal information, such as your name, telephone number (incl mobile), postal address, a contact in case of emergencies, plus date of birth and age in certain circumstances. Where you are an organisation booking courses on behalf of individuals we will still ask that the individuals provide certain pieces of personal information in order for us to properly deliver our services.  Medical and consent forms are requested for individuals under the age of 18 where not accompanied by a parent/guardian (e.g. in the case of Duke of Edinburgh participants) and are also available to adult participants.  Information collected through this form asks for:

Names
Parent/guardian name and address
Contact telephone number/s
Medical issues
Consents

Arfon 6 Outdoors Ltd and Arfon 6 Training has the right to refuse to allow individuals onto a course without this information as it may compromise the safety of the individual and others.

How will we use the information about you?

We collect information about you to assist in effectively dealing with your enquiries, process your order/s and safely deliver our services and, with your consent, to contact you about other products and services we think may be of interest to you.
Arfon 6 Outdoors Ltd and Arfon 6 Training will not share your personal information with other companies without your consent
.
  • Medical and Consent forms
Your personal information provided on the medical and consent form is for the purpose of keeping you safe on our course/s and is held in strict confidence.  Arfon 6 Outdoors Ltd and Arfon 6 Training  will share this information only with relevant qualified instructors working on behalf of our company and for whom this inform is necessary in order to fulfil their duties.  Your information may be also shared with relevant third parties such as our medical advisor and/or the emergency services in the event of a medical incident.

  • Marketing
We would like to send you information about our products and services with your consent.  If you have consented to receive marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
Your rights

  • Access to personal data, corrections, restrictions and portability.
You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us at the following address:

email: arfon6@outlook.com

postal: Arfon 6 Outdoors Ltd, 12 Heol Y Cwrt, North Cornelly, Bridgend, CF33 4AX

You may ask us to correct or remove information you think is inaccurate.

You have the right to request the removal of your personal information from our records. There are some circumstances where the law allows us to refuse this request when the need for us to retain your personal information overrides your wish to have that removed (e.g. in legal disputes).

You may, in some circumstances ask us to stop or restrict processing your personal data, e.g. where you contest the accuracy of the data we hold on you or the process is unlawful.

You also have the right to data portability: the right to transfer your personal data in some circumstances.

  • The  right to object
The GDPR gives individuals the right to object to the processing of their personal data in certain circumstances.

  • Lodging a complaint
If you have complaint about the way Learn Outdoors handles your personal information you have the right to contact the Information Commissioner’s Office, the supervisory authority for compliance with data protection laws.

How to contact us

You can contact us in the following ways:

Email: arfon6@outlook.com

Phone: 07734213773

Mail: Arfon 6 Outdoors Ltd, 12 Heol Y Cwrt, North Cornelly, Bridgend, CF33 4AX

Policy last reviewed 20/02/2019